Raving Fans!
With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.
Specificaties
| ISBN/EAN | 9780006530695 |
| Auteur | Kenneth Blanchard |
| Uitgever | Van Ditmar Boekenimport B.V. |
| Taal | Engels |
| Uitvoering | Paperback / gebrocheerd |
| Pagina's | 160 |
| Lengte | 195.0 mm |
| Breedte | 130.0 mm |