Customer Service Delivery in Africa
Consumer Perceptions of Quality in Selected African Countries
This book consists of seven chapters beginning with an overview detailing the importance of customer service matters to Africa’s development and ending with a discussion of the future directions for enhanced customer service delivery in Africa.
Specificaties
| ISBN/EAN | 9781032688442 |
| Auteur | Hinson, Robert Ebo |
| Uitgever | Van Ditmar Boekenimport B.V. |
| Taal | Engels |
| Uitvoering | Paperback / gebrocheerd |
| Pagina's | 110 |
| Lengte | |
| Breedte |